Quote Originally Posted by RS View Post
On my ipad it just prompts me to download the app (which doesn’t work)

Maybe web browser works on a normal desktop computer?
I'm using Chrome on a Windows PC.

The only thing I can think of... if your browser gives you a menu option like "load desktop site" try that. It may be that you default to the mobile version on a tablet, and that sends you to the app. I get that sort of thing on my Android phone sometimes, e.g. I can't use Microsoft Teams in a browser unless I do that.