Quote Originally Posted by nafpaktos View Post
whatever you will do,you will have to wait one year not to make new subscription.how many times they charged you 5e/month??i think your problem will be solved.i faced a similar problem i contact them and they gave me the reimbursement.
They charged me nearly one year.
You know, it's not a matter of money, it's a matter of professionalism and reliability. It is logical that if I subscribe annually my monthly subscription should end. But ok, it can be a mistake of the system or a bug somewhere, it can happen, but if I make you notice it you can't make me wait one month and more to reimburse me and not answer to my emails.
You are the promoter of a world championship, not a start-up with no budget built up by some nerds who don't have the time to eat.