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2nd July 2013, 08:52 #11
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Originally Posted by henners88
Originally Posted by henners88
My ex told me the inner workings of the sales department at 3, and I'm sure the same works for Vodafone and Orange too. They already have a crazy markup on top of the set basic contract rate. If the customer buys it at the advertised rate, then a huge payday for them, but if not, they will easily reduce the handset cost or the monthly rental to an acceptable limit during the haggling as long as the customer thinks they are winning and getting a bargain, but as it reaches close to their acceptable set marker, they will simply refuse to go down any further, no matter how much you haggle. In fact, even if they give you the handset for free at a 25 euro monthly contract, they're still making loads of money off of you. Anything on top of that is a bonus for them. It's never a loss for them, always a win. The salesperson who sweet talks you into anything over the set rate then gets a bonus. The more you pay, the higher their bonus.
Mind you, the existing customer who gets haggling privileges has to have some prerequisites fulfilled. All their data is in the CRM module, and it depends on if you were on a higher contract and if you've been a good payer, not missing a single payment before. If the company thinks they've already made enough money off of you, they don't mind giving you a nice little discount.
Like I said, I'm sure you knew this already, but this is how these corporate SOBs operate. But at least you have the luxury of haggling in the US and UK. Most of the other places there's usually a monopoly, and they just charge absurd rates for similar contracts.
Originally Posted by henners88
sardegna for erc would be really nice... but agree, get me sanremo (in ERC ffs)
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