No progress bar in my Phone app... Last year there was
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Very poor that after problems today there has been no explanation or statement from WRC, when they did acknowledge earlier problems.
Their social media feeds ignores the fact the a large portion of their customers couldn’t use the service
Frustratingly poor customer service
If you are able to log in and start video once, you can switch to direct stream and not be affected with WRC+ issues which may come later.
I wrote instructions how to do that: https://security.elarlang.eu/detect-...m-address.html
Tweet: https://twitter.com/elarlang/status/1088926671091257346
Even now I'm not able to watch the past broadcast from all live "Please subscribe to access this content" - Please, what have I done this past year. :imubash:
Tried both Android App and browser...
I'm highly sympathetic to the difficulties of actually putting together the broadcast of the rally and can forgive issues we encounter as viewers around that, with the helicopter, plane, onboards and such like, even timing graphics, as they're working under challenging and fairly unique circumstances. I can't though so easily forgive the issues we've seen with the App/Web service and streaming side of the operation. I'm no great fan of streaming services in general, but most are pretty reliable nowadays. There isn't really any excuse for all the problems we've had this weekend. Yes, the WRC may be increasingly popular, putting demand on their servers, but they're not broadcasting the World Cup final for gods sake... I can't believe the demand can't be handled without drama. Surely the expertise and equipment required to successfully stream this content is readily available in this day and age at a not unreasonable cost to the provider? Please WRC Promoter, don't waste our goodwill on this...
It's on the website too- I don't have the app on my laptop but managed to find the link eventually on the bt sport website homepage. You go to the homepage, then scroll down to news, and there should be an article titled something like "how to watch rally Monte Carlo on BT sport".
Click on that and then a paragraph or so down it gives you a link to watch the stream on the app or the website. Took me ages as I couldn't find bt sport extra by just using the website but it is there.
http://sport.bt.com
Yes, it seems that one of the most important features has disappeared or blocked. You are forced to either watch live or when certain section from stream is fully completed you can only after that to use it with a functional progress bar. What a joke.
The most unrespecting thing is that in social media or at wrc+ studio they don't comment anything about the issues that has continued for two days for only audience they are making the show!