I'm having exactly the same problem. Also sent an email (via the chatbot) but got no reply.
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I'm having exactly the same problem. Also sent an email (via the chatbot) but got no reply.
I had no problems. Smooth and easy.
Had the same issue but it was solved very quickly with the support. Unfortunately the way to get the help is pretty well hidden. You have to open the discussion with the chatbot and write there "submit a request". Afterwards the bot asks you your name, your email and a description of your problem. I got an email from the support within half an hour after I created the ticket and the issue was solved near instantly.
https://help.rally.tv/hc/en-us/artic...bmission-Guide
Yeah, it is sorted now - though I did what you describe as first thing in the morning, when I found out I have this problem. So in my case, it took them several hours to fix it.
Really disappointed to see that you cant cast the stream from the App to your TV. .. especially when it's called Rally TV ! :(
Also no volume button, just mute. More like a downgrade this
I won’t say anything until Greece but I already see from the comments that they are on their ”best” quality