Mobile phones & tablets thread

iPad
iPad 2
iPad 3rd Generation
iPad 4th Generation

I believe you can't buy the old new iPad anymore, only the new New iPad, but I think you can still get the iPad 2 as a sub model. I had to go into the apple store to get the wife's 4s sorted. I felt dirty, a few years ago it would have been cool, now it seems mainstream. To their credit they checked the phone, agreed that iOS6 had messed the phone up and replaced it no questions. A massive recognition that they have a big problem with iOS6 if they are replacing phones with no qualms, but at least they have sorted it

Sent from my HTC One X using Tapatalk 2

Have to say I don't like Apple shops either. They try too hard.

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Originally Posted by henners88

That's something about Apple I like in the respect they will replace devices with very few questions. HTC would say that they had to repair the device 3 times before a replacement would be considered. I had to really kick up a fuss and it took me 2 weeks of emails to get my HTC Tattoo replaced back in 2009.

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You were quite lucky there. I had a Nokia 6670 in 2004 sent to their repair centers all around the country and back about 5 times over two months, with ultimately no replacement, which I finally sold to an unsuspecting poor soul in the second hand market, and bought a Motorola. Never bought a Nokia again since then.

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Originally Posted by henners88

That's something about Apple I like in the respect they will replace devices with very few questions. HTC would say that they had to repair the device 3 times before a replacement would be considered. I had to really kick up a fuss and it took me 2 weeks of emails to get my HTC Tattoo replaced back in 2009.


Sent from my iPhone using Tapatalk

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The only reason Apple can do that though, is because they've charged you enough to cover the cost of replacing units rather than repairing them. You pays your money and makes your choice :) I've not had any problems with my phones since 2007 when I needed to replace the screen and flexi cable on my N95 which I did myself. Since then I've had a Nokia E71, Samsung Omnia 7, Lumia 800 and now a HTC HD7 and none have ever had any hardware issues :)

You're a lucky man Daniel ;)

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Originally Posted by pino

You're a lucky man Daniel ;)

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Nah, I just make careful choices :) The only lemon of a phone I've ever owned was a Nokia 3230. That was truly a terrible phone.

Yes Apple cover the cost of service in the price but you know when you purchase this is the case. As others have said they've been put off Nokia and HTC due to poor customer service. Whereas Apple know that if they treat you well you'll keep buying Apple products.

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Originally Posted by henners88

Yeah I appreciate that. You get what you pay for with any product or service. You will pay more in a restaurant if the service is good generally, unless of course you take your family to McDonalds every week lol. But if you purchase something for more and know should something go wrong you'll get good service, it's worth it for some people. My last HTC was bomb proof btw and has been the most reliable handset I've owned. Previous customer service experience with them was shocking however. Plus I only paid 80 quid more towards my iPhone than I did for my HTC so it's a juggle to find that happy balance :)


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Well,unfortunately, Costco doesn't market phones. But when my Strong DTV recorder bought from Costco started to play up badly after two years, they told me to return it and gave me a refund. I think this is a good policy, because they sell heaps of merchandise with such goodwill.

Yeah I had a few Nokia's break. Which meant 2 weeks without a phone while they sent it off. Including once where I sent it to O2 who then lost it and denied all knowledge. That was costly for me and why I've never used O2 since.