This is not just customer service.....

[CarlMetro]

.......this is M & S customer service.

http://loonyletters.com/ms-sandwiches/

Man buys a sandwich from Marks and Spencer and is over-charged at the till. He writes a letter of complaint. Click on the link to see what happened next. :D

[steveaki13]

Thats great.


She says Art was not her strong point but I really like that Dinosaur.

I wonder if they would send me one?

[steveaki13]

I've already emailed M&S and asked for drawing of a wolf howling in the moonlight.

A new line to stop M & S going under