Renault clio diesel

[driveace]

Just an enquiery of Renault Clio diesel owners,
We had a 55 registered Renault Clio Diesel car for Driving tuition,we normally do at least 50k per year,BUT at 34K after dropping off a pupil the car refused to start.As the car was only8 months old,we rung the rescue service and it was towed to the local Renault Dealers.A Phone call the day after ,they old us they would need the car for 5 or 6 days,to repair it.We found that the fuel pump had disintegrated,and was sending metal filings down the fuel lines which blocked the fuel lines,filter and injector pump.We asked if this was common,and were told that it was not the first one that they had seen.We asked if there was going to be a recall,as it seemed to be a known problem,to which they replied NO..The cost had we been paying was £3000,for new pump,fuel lines ,fuel filters ,injector pump,and all new injectors.As our problem developed within the guarentee period,and MOST users will not do over 30K in their 3 year guarantee time,why not a recall rather than let owners have to sort this costly problem out when the car is NO longer Guaranteed.Is this fair?

[Daniel]

Just an enquiery of Renault Clio diesel owners,
We had a 55 registered Renault Clio Diesel car for Driving tuition,we normally do at least 50k per year,BUT at 34K after dropping off a pupil the car refused to start.As the car was only8 months old,we rung the rescue service and it was towed to the local Renault Dealers.A Phone call the day after ,they old us they would need the car for 5 or 6 days,to repair it.We found that the fuel pump had disintegrated,and was sending metal filings down the fuel lines which blocked the fuel lines,filter and injector pump.We asked if this was common,and were told that it was not the first one that they had seen.We asked if there was going to be a recall,as it seemed to be a known problem,to which they replied NO..The cost had we been paying was £3000,for new pump,fuel lines ,fuel filters ,injector pump,and all new injectors.As our problem developed within the guarentee period,and MOST users will not do over 30K in their 3 year guarantee time,why not a recall rather than let owners have to sort this costly problem out when the car is NO longer Guaranteed.Is this fair?
Ouch. Best place to have a look would be on a clio forum. Tbh i've only heard bad things about Renno's of late.

[harsha]

remind me never to go for Clio if it does launch in India then

[bluegem280]

Never owned a diesel, but it sounds if we have to change fuel lines system totally only at 34k of rides, occurred within guarantee period besides fact diesel parts are relative expensive, will cost dear.. My understanding regular service which also covers cleaning up fuel, air, and oil filter regularly and change them if need be, might be able to prevent further damage to the system. imo to avoid giving the owners costly problem the dealer can try to sort the problem by changing fuel filter and apply some fuel/injector cleaner, or diesel purge, whatever the name, without having to change the whole fuel lines. They might have identified for that metal fillings has caused the parts unavoidably need changes. I have no idea on product recall, if they found more clients have the same problem, they might need to take it into consideration..

[driveace]

This car had ALL the servicing done at all the service dates,12,24 etc,the fault was with a faulty fuel pump,that ground itself to bits,then pumped it down the fuel lines.But no recall?? .When the dealers had heard of others too.