2000 yuan CARDANRO handbag in less than 1 years on the skin no repair

Rednet Changsha January 10th dispatch (reporter Wu Xiang) "to spend 2000 yuan to buy brand-name handbags, a quality problem did not provide repair?" Henan Jiaozuo net friend Miss Wang recently met on her mind, she spent nearly 2000 yuan to buy the "CARDANRO" bags, to buy the use of less than a year because of fabric problems "skin", sent to the shop repair obtains the answer is unable to repair, the reason is "this package has been discontinued, manufacturers do not have this kind of fabric". Miss Wang to the "consumer protection" red channel post complained that, by the end of 2011, she was in the city of Jiaozuo, "Denis CARDANRO" counters, spend nearly 2000 yuan to buy a lady handbag, "I bought back to put a long time to use, and has been in the middle of another bag". In 2012 September, she found the right position of the front bag "skin" phenomenon. With increased use of time, handbag "skin" growing area. In October, Miss Wang will be sent to the "Denis handbag CARDANRO" counter for repair. shop staff to view the "skin" situation, that belong to quality problem, can return to factory repair, but repair costs borne by the customer. Taking into account the handbag has been 3 months after, Miss Wang agreed to bear the cost of repair. But in more than a month later, the counter to inform Miss Wang, known as "the bag is not production, manufacturers have not fabric for repair, so can't repair". Miss Wang was very angry, think manufacturer customer service service is in the "on" customer. red net reporter to verify the situation, made contact with Guangzhou CARDANRO Leather Co., ltd.. But officials said, after sale of products to find manufacturers Guangzhou Omar leather company to solve. In this regard, Guangzhou Omar leather company customer service person in charge miss for solutions, customer requirements will handbag commissioned counter mailed, she arranged to market to find the package repair need fabric, fabric costs borne by the customer. Rednet Hunan vanward linkage lawyers, law firms Li Zhiyuan lawyers commented that, suitcase, leather handbag, briefcase, leather belt carrying three packages for a period of three months, three packs of period enjoy business back, repair, replacement, return bad goods merchants shall be. "Beyond the three packs of period of leather goods, merchants have an obligation to provide paid service repair. For the existence of quality problems do not provide repair, consumers may claim compensation from the sellers."